Withdrawl matic from binance to cex.io using matic network

I withdraw my matic from binance to cex.io and i chooses unsupported network MATIC for cex.io
My coins left binance successfully but did not arrive to cex.io.
What can i do now to recover them… please help

Hi @whefny21 , unfortunately we cannot help you with this.

Note : Please don’t send funds directly to exchanges that support only Ethereum you have to first withdraw from Matic to Ethereum and then send it to your exchange address.
We have mentioned this in the disclaimer that we show before your go-ahead with the send functionality on the Matic wallet.

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May be in the future there will be a solution for such cases?

I mean at the end, where these tokens goes?