Usdc stablecoins not delivered to submitted address

Hi, I bougtht USDC on matic network from Transak, and used this Nexo address: 0x8d85077B78c33703324923Ea85cac145bcd6B1Af. Nexo did not receive the tokens because they’re from matic but Transak they are there at wallet.matic.network and I can convert them to ethereum. So when I click the matic wallet and select metamask, it says waiting for confirmation from metamask and no respond. I use metamask and still learning. Here are the details of the transaction:
0x5f2fe0b3d131685242ff2fb8ec1ea3197e473c644c879a13c66926e979d4a26c.
Hash: 8326517
Kindly check for me if they are still available and accessible. Thank you.