Transfer from BSC network to matic network

The crypto was transferred from a wallet in Binance to a wallet in Gate.io, and it was confirmed by the bolk Chain network, but it has not arrived yet 3 days ago. The support team at Gate.io was contacted and reported that the Matic network does not support the Binance network. Why is the Matic network so bad Why are you trying Everyone hates dealing with your network
How can I get my money back
I think that there will not be a clear and quick answer to the solution. Always look at your answers that we have to wait for your network to develop unfortunately.

Unfortunately, from the Binance to the gate.io

Why is there no solution to the problem of transferring from one network to another? Where is your support team? People lost their money because of your bad network

Hello @naif
Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website https://www.forum-matic.network/

Your team is really bad
You only have one sentence to send to everyone. Why don’t you do your job properly and solve people’s problems? Everyone loses their money because of this failed network.

@naif We are sorry for the late response but you can talk to one of the dev on the live support chat and get a response almost immediately www.forum-matic.network/

Transfer does not appear in polygon, only in bsc

We need solution
Hash No
0x2ee06b7a671ad3b0bac449e4a0b44452328dc4768c908fafea60eb57557027da

Most currencies solve a problem, and your currency causes a problem

Hello @naif
Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website