My transaction from MetaMask to Binance is stuck. Help me please

Hello dear support team!
I need help getting my tokens back to my wallet (0xaCFB9a07d35D67f3D4A6CeBc16D198A921a943F6).
First of all, I tried to solve the problem through manual mode (Binance) but all my reqest was rejected.

Then I asked for help support from Polygon Chain, they advised me to write to you.
Transaction Details : Polygon Transaction Hash (Txhash) Details | PolygonScan
Transaction Hash: 0x2c16cb09153a143b2d941c4999ca6a1e31145eeb5c0c6be72846647fc1c85204

Thank you!

Hi @oleg , unfortunately we cannot help you in this matter. Request you to get help from the Binance support team.

Thanks for the answer. I’ll try to write to them!


Hello, my name is Vladislav (CS Vladyslav) Auditor’s response to your application: Dear user, we cannot receive the WETH token deposit using the MATIC network at the moment, perhaps in the future we will support this function, but we cannot do it at this time moment. We remind you that next time you need to check the token and the network. Thanks.

That is, there is no way to return the tokens?

Yes, not at the moment, as we do not support WETH on the MATIC network and technically cannot access them.

Hello @oleg
Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website https://www.forum-matic.network/

Thank you! I`ll wait