Bad network transfer

hello

I made a transfer of binance to ledger but I made the wrong network I chose the matic network instead of ERC-20. I contacted Polygon Technology explaining my problem, they replied that the transfer was made to another address which is on metamask but to connect to this metamask address I need the private key that I do not are not. So I explained this to Polygon Technology and they sent me back here. here is the message he sent me :

You basically sent the tokens to an address controlled by exchange/wallet. They hold the keys to that account on Matic. Only they can unlock it for you. You would need to ask them to configure Matic Mainnet on their wallet (Config Matic on Metamask | Matic Network | Documentation) and send it back to an address that you control

would you help me please ?

Hello @johanlvs
Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website https://www.forum-matic.network/